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Client Feedback We provide our programs and services to a wide and diverse range of organizations in both the private and public sector. The following provides a sample of client feedback. From an Organizational Perspective
"The training and support provided through Fisher & Associates have given us a common language and
helped to forge a shared commitment to building a healthy organization that places a priority on both
collective and personal wellness in all that we do."
"Dr. Fisher, and Fisher and Associates, provided the highest quality support
and assistance to us at a critical time in our organization’s development.
During a period of labour disruption Dr. Fisher met with all levels of management
to assess individual and group needs and provide solutions. At the termination
of the disruption she met with both management and front line staff - individually
and in groups - to develop and implement effective back to work strategies. She
brought a wealth of knowledge and skill to our issues. She gained the respect and
trust of all employees, and provided leadership to all team members in organizing
ongoing wellness strategies. It is a testament to her work that everyone respected -
and appreciated - her professionalism and genuine warmth."
"In my opinion the best feature of the program is that it has the potential to change the culture
of an organization to one that puts more focus on the health and well-being of employees as the
foundation for the success of the organization."
"The stress-related workshops developed by Fisher and Associates are not available anywhere else. The quality and relevance of the material to attendees from our organization have been first rate. What I really appreciated about their approach is two fold: firstly, they took the time to get to know us and worked hard to understand our complex workplace environment before a workshop was ever scheduled. Secondly, they incorporated what they learned into the workshops provided, which made our participants feel understood from the outset - not an easy thing to accomplish in this setting! Feedback from participants has been overwhelmingly positive. Clearly, Fisher and Associates has highly skilled facilitators delivering an excellent product. They are very highly recommended!!"
"My experience with the When Working Hurts™ program has provided me with awareness, knowledge, skills and hope. Awareness of the effects of engaging in emotional labour, knowledge on how those effects contribute to the quality of that labour, skills to mitigate the effects and finally hope that one can do quality work and have a rich full career and make a difference. I am convinced that this program can reclaim professionals who have been frozen by the impacts of working with and bearing witness to trauma and suffering."
"My experience tells me that Dr. Fisher’s work is a timely, researched based, powerful
model that can make a real difference in the workplace. It has staff and managers
working together to make a work environment that not only recognizes its unique complex
of stresses but also has a plan to effectively deal with these stresses on a personal
and organizational level."
"We have received favorable comments from staff throughout the division
that the program helped them identify stressors that affect them in both
their personal and professional lives and how staff can best cope with
these stressors... Since the program was delivered, we have formed a
Divisional Wellness Committee to further promote wellness within our work
sites. The Road Back to Wellness Program is one of the key components of
an overall organizational renewal framework... It can influence the organizational
culture toward becoming more sensitive to the needs of the staff and the clients
they serve."
"Dr. Fisher's Wellness Training is among the most useful I have encountered in over
20 years as a Correctional Administrator. It resonated with staff, was authentic
in transmitting a genuine understanding of the demands and stresses of the correctional
environment, raised staff awareness about the impacts the work can have on them and most
importantly, equipped staff to attend to their own wellness in a way that no organization
ever can. If you believe in the power and possibilities of personal change then this training
is for you and your organization." From Program Participants "Very insightful and useful. Would be good training for all members who work in a stressful job daily." Participant, Workplace Wellness Program "I feel as if the wellness training has had a major effect on my life. I realized the importance of taking care of myself. It was a real eye opener! I now make an effort everyday to work on my own wellness and I feel that I now have much more understanding about myself and what I need to do to have balance in my life." Participant, Workplace Wellness Program "This was very direct and specific. The tools to evaluate ourselves were very useful. It was very helpful in regards to work and personal." Participant, Workplace Wellness Program "When I heard about the wellness training, I really didn't think I even needed it. Man, was I wrong! I honestly did not know how close to really burning out I was. Since the training, I see the workplace and my off time in a very different light. I am much more honest with myself. I work hard everyday to keep on the path of wellness for myself." Participant, Workplace Wellness Program "I think it is very important to know this information to retain staff and build positive teams. It was very validating to know that some of my experiences are normal as a result of working in a high risk job." Participant, Workplace Wellness Program "Very well presented, good format, good opportunity to problem-solve with co-workers." Participant, Workplace Wellness Program "The opportunity for self reflection and assessment was invaluable!! Thank you." Participant, Workplace Wellness Program "I liked the systematic evaluation of our areas of stress. It was useful to chart the results for a visual reminder and good to get group input." Participant, Workplace Wellness Program "It pertained specifically to our type of work. (It) gave time to share stresses, but focused on where and when and how to deal with them." Participant, Workplace Wellness Program "It provided me with the tools I require to effectively present the wellness program." Participant, Train-the-Trainers for the Workplace Wellness Program "It will have a great impact on my ability to contribute to my centre’s wellness." Participant, Train-the-Trainers for the Workplace Wellness Program "This assisted me in breaking down the issues into workable bits to work on and address" Participant, Manager Training Program "Both courses identified clearly what needs to be changed. Some I have control to change. Dorothy was excellent." Participant, Manager Training Program "(The most important and rewarding elements were) Personal reflection/ leadership reflection and strategic planning discussion in group and the identification of secondary trauma." Participant, Manager Training Program |